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Appointment Process I am pleased with the time it took for me to get an appointment for my consultation yes no
I was treated courteously by the person making my appointment yes no
Scheduling of Surgery
I am pleased with the amount of time it took to schedule my surgery yes no
I received my quote for surgery in a timely manner after my initial consultation yes no
The person scheduling my surgery was helpful yes no
Pre-operative appointment
My surgery was explained to me in detail by Dr. Bowen to my best understanding yes no
I was given the opportunity to ask questions during my appointment yes no
I was treated courteously by the following staff/provider:
Physician yes no Nurse yes no Receptionist yes no Insurance /financial coordinator yes no
Surgery Day
I was greeted by a staff member upon arrival the morning of surgery yes no
The nurse that greeted me was courteous to my needs yes no
The anesthesia provider explained the anesthesia process prior to surgery yes no
My surgical site was marked by the physician prior to being taken in to the operating room by the circulating nurse yes no
Overall Satisfaction
I was satisfied with the overall care and treatment I received yes no
I would recommend Island Surgery Center to others yes no
I would return to Island Surgery if I need future surgeries yes no